Privacy Policy

Last Updated: January 2026

The RTwo Group, LLC (“we,” “us,” or “our”) operates rtwovisuals.com. This Privacy Policy explains how we collect, use, & protect your information when you visit our website or use our services.

Information We Collect

Information You Provide

When you contact us through our website, request a quote, or book a service, we may collect:

Name
Email address
Phone number
Property address or project location
Any additional details you share in your message

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type & version
Pages visited & time spent on site
Referring website
Device information

This information is collected through cookies & similar technologies to help us understand how visitors use our site & improve your experience.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries & requests
Provide photography & video services
Schedule & coordinate shoots
Send project-related communications
Improve our website & services
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though this may limit some website functionality.

Third-Party Services

Our website may use third-party services such as:

Analytics tools (e.g., Google Analytics) to understand site traffic
Hosting providers to operate our website
Email services to respond to inquiries

These providers may have access to your information only to perform tasks on our behalf & are obligated to protect it.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information from inquiries is typically retained for business records & follow-up purposes.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites & encourage you to review their policies.

Children’s Privacy

Our website & services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

The RTwo Group, LLC [[email protected]]

By using our website, you consent to this Privacy Policy.